Andrew M. Heller Professor at the Wharton School
Senior Fellow Leonard Davis Institute for Health Economics
Co-Director, Mack Institute of Innovation Management
Research Interests: analyzing operational performance, financial services, including hospitals, innovation management, innovation portfolios
various industries, lean operations, online stores, pharmaceuticals, r&d management, semi-conductors
Christian Terwiesch is a Professor of Operations and Information Management at The Wharton School of the University of Pennsylvania. He also is a Senior Fellow at Leonard Davis Institute for Health Economics and Co-Director for the Mack Institute for Innovation Management. His research on Operations Management and on R&D and Innovation Management appears in many of the leading academic journals, including Management Science, Operations Research, Marketing Science, and Organization Science. He is also active on various editorial boards for journals including Management Science and Production and Operations Management.
Professor Terwiesch has researched with and consulted for various organizations, including a project on concurrent engineering for BMW, supply chain management for Intel and Medtronic, and product customization for Dell. Most of his current work relates to healthcare and innovation management. In the healthcare space, some of Professor Terwiesch recent projects include the analysis of capacity allocation for cardiac surgery procedures at UCSF and at HUP, the impact of emergency room crowding on hospital capacity and revenues (also at HUP), and the usage of ICU beds in the Children’s Hospital of Philadelphia. In the innovation space, recent projects include the management of the clinical development portfolio at Merck, the development of open innovation systems, and the design of patient centered care processes in the VA hospital system.
Professor Terwiesch is the co-author of Matching Supply with Demand, a widely used text-book in Operations Management. His latest book, Innovation Tournaments, has just appeared last summer. The novel, process-based approach to innovation outlined in the book was featured by BusinessWeek, the Financial Times, and the Sloan Management Review.